Privacy & Cookie Policy

Effective Date: July 13, 2025
Last Updated: July 13, 2025

MentorTrail (“we”, “us”, or “our”) respects your privacy. This Privacy & Cookie Policy explains how we collect, use, and protect your personal data when you use our services via mentortrail.com.

1. What Data We Collect

We may collect and process the following types of personal data:

• User account data: Email address, login credentials, profile information
• Billing data: Payment and transaction details (processed via Stripe)
• Device and usage data: IP address, browser type, operating system

We do not collect personal data unless it is necessary for service functionality.

2. How We Collect Your Data

We collect personal data through:

• Account registration and login
• Subscription and payment forms (via Stripe)
• Automatic technical logging for service performance

3. Legal Bases for Processing

We process your data under the following legal bases:

• Contractual necessity: To create and manage your user account and process payments
• Legitimate interest: To maintain and improve the security and performance of our services

4. How We Use Your Data

We may use your data to:

• Create and manage your user account
• Process payments and subscription services
• Secure and improve the functionality of our platform
• Comply with legal obligations

5. Who We Share Data With

We share data only with trusted service providers:

• Stripe: To process payments securely
  Stripe’s Privacy Policy

We do not sell or share personal data with any other third parties.

6. Data Retention

Your user account data is retained for as long as your account remains active. If you wish to delete your account, please contact us using the information below.

Billing and transaction data may be retained for legal and accounting purposes.

7. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or outdated data
• Request deletion of your account
• Withdraw consent where applicable
• Object to or restrict certain processing
• Receive a copy of your data (data portability)

To exercise any of these rights, contact us at: privacy@mentortrail.com

8. International Data Transfers

Our services may involve the transfer of data to countries outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

9. Data Security

We implement appropriate security measures to protect your personal data, including encryption, access controls, and secure data hosting.

10. Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device to support the basic functionality of our website and app.

Cookies We Use

We only use essential cookies necessary for:

• User login and authentication
• Secure session management
• Saving minimal user preferences

No marketing or analytics cookies are used on the website at this time.

Managing Cookies

Since we only use essential cookies, no consent banner is currently required. You can still configure your browser settings to block or delete cookies if desired.

For more info: https://www.allaboutcookies.org

11. Contact Us

If you have any questions about this policy or want to exercise your data rights, contact us at:
📧 privacy@mentortrail.com

12. Updates to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.