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MentorTrail Disclaimer & Refund Policy

Last updated: December 20, 2025

This Disclaimer & Refund Policy applies to all websites, products, and services offered under MentorTrail™ and Mistopreneur Ltd (UK).

By using MentorTrail, you agree to this policy in addition to our Privacy & Cookie Policy.

1. Educational Purpose Only

All MentorTrail content, including videos, templates, frameworks, coaching, and tools, is for educational and informational purposes only.

Nothing we provide is:

You should always consult qualified professionals who know your specific situation before making decisions in these areas.

2. Earnings and Results Disclaimer

We do not promise or guarantee that you will:

Any income examples, screenshots, case studies, or testimonials we share are illustrations of what is possible, not a guarantee of what you will achieve.

Your results depend on many factors, including (but not limited to):

Testimonials represent the experience of individual clients and do not guarantee that you will achieve the same outcomes.

3. Your Personal Responsibility

By using MentorTrail, you agree that:

You will not hold MentorTrail, Mistopreneur Ltd, or any of its owners, partners, or team members liable for decisions or actions you take based on our content.

4. No Warranties

We make reasonable efforts to keep our information accurate and up to date, but we do not guarantee that:

All MentorTrail content and services are provided “as is” and “as available”, without any express or implied warranties, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

5. Limitation of Liability

To the maximum extent allowed by law:

6. Intellectual Property

Unless clearly stated otherwise:

You may not:

without prior written permission.

7. Refund Policy – 14-Day Performance Guarantee

MentorTrail is an all-in-one SaaS platform. When you join, you get immediate access to proprietary frameworks, tools, and training.

For that reason, all sales are final except under the conditions of our 14-Day Performance Guarantee described below.

7.1 Scope of the Guarantee

The 14-Day Performance Guarantee applies only to your first purchase of the main MentorTrail Program.

It does not apply to:

7.2 14-Day Performance Guarantee Conditions

You may request a full refund within 14 calendar days from the date your MentorTrail program access is activated (the “Refund Period”) if and only if you can show that you have:

  1. Implemented the core PLAN phase steps inside MentorTrail, and
  2. Actively engaged with the platform and support, and
  3. Are still unsatisfied with the program.

To qualify, you must submit all of the following proof.

A. PLAN Phase Implementation (inside MentorTrail)

You must complete these actions inside your MentorTrail account:

  1. Step 1 – MentorTrail Mindset

    • Explore Your Value: documented reflection on your skills, experience, and story.
    • Find Your Why: a written statement of your deeper motive for building this business.
    • Specify Your Goal: a clear, written business goal that is realistic and time-bound.

  2. Step 2 – Foundational Mastery

    • Defined one main problem you help your audience solve.
    • Defined your target audience who feel this problem most strongly.
    • Defined your main message that resonates with your audience.

  3. Step 3 – YouBrand Story

    • A written Brand Story following the MentorTrail structure.
    • A Story Pitch based on the PSR (Problem–Solution–Result) model.

B. Public Commitment (Progress Sharing)

You must show that you publicly committed to and shared your progress with your community.

These can be on platforms such as:

C. Support Engagement

You must show that you asked for help when needed.

These conditions demonstrate that you have seriously implemented the first phase of MentorTrail and made a genuine effort to use the program.

8. How to Request a Refund

To request a refund under the Performance Guarantee:

  1. Email support@mentortrail.com within the 14-day Refund Period.
  2. Use the subject line: “Refund Request – [Your Full Name]”.
  3. Attach or link to all required evidence listed in Section 7.2 (A, B, and C).

We will review your request and proof in good faith.

If you meet all the conditions and are still unsatisfied, we will approve and process a full refund of your program fee (see 8.1 regarding payment processing fees).

8.1 Payment Processing Fees (Stripe and Others)

Please note:

Any approved refund will be issued minus non-refundable payment processing fees charged by our third-party payment provider (such as Stripe). These fees are kept by the payment processor and are not retained by MentorTrail or Mistopreneur Ltd.

Once a refund is approved, please allow up to 7 business days for it to appear via your original payment method (bank, card, Stripe, etc.).

9. No Refunds After 14 Days

will not be eligible for a refund.

You may cancel your subscription at any time to stop future billing, but:

Outside of this 14-Day Performance Guarantee, all sales are final and non-refundable.

10. Subscription Renewals & Cancellations

11. Contact Us

If you have any questions about this policy or want to exercise your data rights, contact us at:
📧 privacy@mentortrail.com

12. Updates to This Policy

We may update this Disclaimer & Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.